BackRack 2015+ F-150 Aluminum Tonneau Hardware Kit - Wide Top

BACKRACK(TM) products are manufactured exclusively in North America at our Oakville, Ontario manufacturing facility. Outsourcing jobs offshore is not part of our corporate culture. We feel that in order to control quality and maximize efficiency, a hands-on approach to manufacturing must be followed. Some of our competitors design or copy products and hand them off to a third-party manufacturer to add to their assortment of products. At BACKRACK(TM), we have been manufacturing quality truck racks since 1988. We have focused on our core product line and, as a result, our processes are lean and efficient. This has enabled BACKRACK(TM) to offer competitive pricing, superior quality, and fast turnaround times for our dealers and distributors. We are emotionally invested in our products, our company, and our reputation. When third party manufacturers build products, that level of commitment is lost. BACKRACK(TM) products are available wherever truck accessories are sold across North America. With warehouse locations in Ontario, New York, and California, our product is never far from where you need it. Our extensive network of Distributors and Dealers ensure that BACKRACK(TM) products are available for installation on your truck immediately or, within a few days. Be sure to ask for BACKRACK(TM) products by name and please, don't be fooled by cheap imitations. Only BACKRACK(TM) products have the BACKRACK(TM) trademark on the product.

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Free US shipping over $99

Orders over $99 ship free by ground to the lower 48 states. Alaska, Hawaii and Canada are not included; shipping to those addresses is calculated at checkout. Some oversize or heavy parts (long-tube exhausts, bumpers, full lift kits) go freight instead of parcel: free to a commercial address with a loading dock, and residential freight delivery carries an additional charge.

When it ships

Parts ship direct from the distributor warehouse that stocks them, so dispatch timing depends on the part, not on a single cutoff. You get a confirmation with tracking as soon as it leaves, and tracking shows the delivery estimate for your address. If a part is backordered we email you an expected availability date.

Missing or damaged items

Report a short shipment or shipping damage within 5 business days of delivery. For a packing error, send us the date or package code printed on the label along with the part number so we can trace it with the warehouse.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at help@anythingcoyote.com or fill our our contact form. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at help@anythingcoyote.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.