Customer Center

Free US shipping over $99

Orders over $99 ship free by ground to the lower 48 states. Alaska, Hawaii and Canada are not included; shipping to those addresses is calculated at checkout. Some oversize or heavy parts (long-tube exhausts, bumpers, full lift kits) go freight instead of parcel: free to a commercial address with a loading dock, and residential freight delivery carries an additional charge.

When it ships

Parts ship direct from the distributor warehouse that stocks them, so dispatch timing depends on the part, not on a single cutoff. You get a confirmation with tracking as soon as it leaves, and tracking shows the delivery estimate for your address. If a part is backordered we email you an expected availability date.

Missing or damaged items

Report a short shipment or shipping damage within 5 business days of delivery. For a packing error, send us the date or package code printed on the label along with the part number so we can trace it with the warehouse.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at help@anythingcoyote.com or fill our our contact form. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at help@anythingcoyote.com.

Damages & issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

We keep things straight and simple around here. We are car people first and we know how annoying complicated payment stuff can be. This page explains how payments refunds and order cancellations work at Anything Coyote. If you ever have questions our team is right here and we will treat you like someone who actually has a project in the garage not like a ticket number.

Payment Methods

We accept major credit cards from the United States including Visa Mastercard Discover and American Express. We also accept PayPal Venmo and Affirm for online purchases. If you need to use a money order you can get a quote from our team before placing the order.

We cannot accept C O D personal checks international credit cards or multiple cards used together on a single order. Anything Coyote is not responsible for overdraft fees or finance charges that may happen on your bank account. We recommend keeping at least enough room in your account for that new cold air intake you have been eyeing.

Refunds

We work hard to process refunds quickly. Most refunds show back in your account within three to five business days after we process them. We do not control how long your bank takes to release the funds so times may vary. For exact timing you will need to reach out to your bank directly.

Canceling Your Order

Your card is pre authorized at the time of purchase. We do not collect payment until your order ships. If you cancel before shipment the pre authorization will expire and the funds will return to your account within three to five business days depending on your bank. Once again this timing is set by your financial institution not by us.

If you need to cancel your order contact our team right away so we can assist you.

Address Verification

This one matters. For your safety and ours the billing address you enter must match the billing address your bank has on file for your card. If anything is incorrect even something small your order may be delayed or canceled.

Double check your spelling numbers apartment unit or suite details and postal code. If you are not sure what your bank has on file call the number on the back of your card and confirm it.

We verify every transaction to protect our customers and prevent unauthorized use. It is all part of keeping your parts and your wallet safe.

Payment Partner Terms

Affirm

For information about Affirm accounts loans or terms please visit Affirm Terms or their Help Center. Anything Coyote cannot view or change details on your Affirm account.

PayPal

For PayPal policies and account help please visit PayPal Terms or the PayPal Help Center. We cannot make changes to your PayPal account.

Venmo

For Venmo policies please visit Venmo Terms or the Venmo Help Center. Anything Coyote cannot access or adjust your Venmo account.

Anything Coyote does not manufacture the parts we sell. We are an authorized dealer for the brands you see on our site, which means every part is covered by that manufacturer's warranty, not a warranty we invent. Here is how that works, what is covered, and how we help when something goes wrong.

Who warranties your parts

The manufacturer does. When you buy a Corsa exhaust, a set of Eibach springs, or any other brand from us, that brand stands behind the part under its own warranty. We do not add to or take away from those terms. What we do is get you the right part and help you deal with the manufacturer if a warranty issue comes up.

Warranty terms vary by brand

There is no single warranty that covers everything on the site, because every manufacturer sets its own. Some parts carry a limited lifetime warranty, others a set number of years, others a shorter period. The specifics live with the manufacturer and, where provided, on the product page or in the paperwork that ships with the part. If you want to confirm the exact terms before you buy, reach out through our support page and we will track them down.

Damaged, defective, or wrong on arrival

This is different from a warranty claim, and we handle it directly. If your order shows up damaged, defective out of the box, or it is not what you ordered, contact us within 5 days of delivery through our support page. We will make it right with a replacement or a return, and we cover the shipping when the problem is on us or the carrier.

A few things that help us move fast:

• Inspect the box and the part when it arrives.
• Keep all packaging until you know the part is right.
• If a freight or LTL shipment arrives with visible damage, note it with the driver and photograph it before you sign.
• Send us photos and your order number so we can act without back and forth.

Starting a warranty claim

For a defect that shows up after the part has been in use, the claim runs through the manufacturer, and we help you through it. Contact us through our support page with your order number, the part, and a short description or photos of the issue. Depending on the brand, we either open the claim with the manufacturer for you or point you to their process and stay in the loop. Manufacturers usually decide claims on their own timeline and terms, so we set honest expectations up front rather than promising an outcome we do not control.

What warranties generally do not cover

Coverage is for defects in materials and workmanship. Most manufacturer warranties do not cover:

• Normal wear and tear, including finish wear on some parts.
• Improper installation, or damage caused during installation.
• Misuse, abuse, accidents, or damage from a related failure.
• Modification of the part after purchase.
• Racing, competition, or off-road use, unless the manufacturer specifically allows it.
• Labor, installation costs, towing, downtime, or other related expenses.

Off-road and competition parts

Some parts are labeled by the manufacturer for off-road or competition use only. Those parts often carry limited or no warranty when used on a street-driven vehicle, and using them on public roads can carry legal and emissions consequences. See our Emissions and Environmental Notice before you buy anything in that category.

Installation and labor

Manufacturer warranties cover the part itself, not the labor to install or remove it and not any related costs. Have parts installed by someone qualified, follow the manufacturer's instructions, and keep your records. Improper installation is one of the most common reasons a claim gets denied, and it is avoidable.

Returns are not the same as warranty

If you simply changed your mind, ordered the wrong part, or want to send something back, that is a return, and it follows our returns policy rather than this page. Warranty is specifically for a defect in a part you kept and used. If you are not sure which one you need, ask us and we will sort it out.

The short legal version

Anything Coyote makes no separate express or implied warranty on the products it sells beyond the warranty offered by each manufacturer. All warranty coverage, and any decision on a warranty claim, rests with the manufacturer of the part. Our role is to help you get the right part and to help you reach the manufacturer when you need to.

Questions

Not sure whether something is covered, or which brand made your part? Reach out through our support page with your order number and we will help you figure out the next step.